纽约住家保姆服务要求规范 New York City Live-in Nanny Service Requirements and Standards

纽约住家保姆作为超级大都市的服务人员，有着不菲的工资收入，高收入的背后有着高要求和高标准，那么纽约的保姆服务有哪些具体的规范呢？

As service workers in a megacity like New York, live-in nannies earn substantial salaries. Behind these high incomes lie high requirements and standards. So what are the specific regulations for nanny services in New York?

一、家居保洁

1、每天用专用抹布清洁桌面及地面卫生，注意打扫卫生死角。

2、随手整理家中的杂物，保证并保持居室整洁、干净、有秩序。

3、每天进门换下的鞋子要抹净鞋面及鞋底灰尘；出门后换下的室内拖鞋要清洗晾干备用。

4、厨房每天至少简单清洁一次，保持地面、水盆、炊具、灶具的清洁、无油污。

5、卫生间地面要保持清洁干净，不得有水；每周清洁一次墙面、浴缸；毛巾、浴巾每周清洗后浸泡柔顺剂并进行高温消毒一次。

6、每天清除生活垃圾，用塑料袋装好，送垃圾集中处理处。

7、保证食物和餐具清洁卫生；餐具清洗必须使用洗涤灵（但不可过多）去除油污，

并用清水洗净，勿使残留。配餐用具清洁抹布必须每天清洗，定期消毒。

8、各种抹布如厨房、桌面、地面、厕所的抹布必须分开使用及放置，以免混淆。

9、擦洗地面时必须在专用的盆中洗抹布，不得在洗脸的手盆中直接清洗。

10、床单每月更换清洗一次。窗帘每两个月清洗一次。

11、地板每天清洁，每月打蜡一次。

12、沙发地毯每天清洁吸尘，定期消毒除螨；皮具每月打蜡一次。

13、每半个月左右，对家庭进行一次大扫除。

I. Home Cleaning

1. Clean tabletops and floors daily with a dedicated cloth, paying attention to cleaning hard-to-reach areas.

2. Tidy up household clutter as needed, ensuring a clean, tidy, and orderly living environment.

3. Wipe the shoes worn upon entering the house daily, removing dust from the uppers and soles; wash and dry indoor slippers after leaving the house.

4. Clean the kitchen at least once daily, keeping the floor, sinks, cookware, and stove clean and free of grease.

5. Keep the bathroom floor clean and dry; clean the walls and bathtub weekly; wash towels and bath towels weekly, soak them in fabric softener, and disinfect them at high temperature.

6. Dispose of household garbage daily, placing it in plastic bags and taking it to a centralized garbage disposal site.

7. Ensure food and tableware are clean and hygienic; tableware must be washed with dish soap (but not excessively) to remove grease,

and rinsed thoroughly with clean water, ensuring no residue remains. Cleaning cloths used for serving dishes must be washed daily and disinfected regularly.

8. Different types of cleaning cloths, such as those for the kitchen, tabletops, floors, and toilet, must be used and stored separately to avoid confusion.

9. When mopping the floor, cleaning cloths must be washed in a dedicated basin; never wash them directly in the washbasin.

10. Bed sheets should be changed and washed monthly. Curtains should be washed every two months.

11. Floors should be cleaned daily and waxed monthly.

12. Sofas and carpets should be cleaned and vacuumed daily, and regularly disinfected to remove mites; leather goods should be waxed monthly.

13. A thorough house cleaning should be conducted approximately every two weeks.

1、内外衣物分开清洗，内衣清洗需加入衣物消毒剂。

2、深浅衣物分开清洗。

3、保姆的衣服自己手洗。

4、清洗衣物前先确认衣物的兜内已无物品。

5、根据衣物说明熨烫衣物。不明之处可以问家长或向公司专业团队咨询。

6、每天整理晒干的衣物。按家长的要求将衣物叠好后放入相应的衣柜。

根据主人的要求采购家庭用品，并做好各项采购的详细记录备查。

尊重客户饮食习惯、根据客户的要求和口味调整菜肴的风味。有特殊要求的，严格按营养师要求进行配餐与烹制。

1、早餐以粥、汤、馄饨加馒头、花卷配以小菜、咸菜等为主或根据主家生活习惯配制。

2、午餐、晚餐的标准（以尊重主家习惯为主）：

如：家长在家：三人做三菜一汤。

家长不在家：一菜一汤。（孩子的饭菜不包含在此标准）

3、做饭时注意晕素搭配，米饭，面食等可定时调节（有特殊饮食需求的，严格按营养师配餐计划执行）。

4、为节约生活成本，馒头、花卷、饺子等主食以自制为主。在保姆空闲时根据家长要求，批量制作。

5、家中所购买的蔬菜、肉类、鱼类等必须及时分类，保鲜，使用时遵循先买先用的原，保证营养，避免浪费。

6、未吃完的饭菜必须装入保鲜盒内保鲜，下次用餐时食用。在倒掉食物前，要征得家长同意。

7、正确使用各种厨房电器、热水器、炉灶等设施。

II. Clothing Washing, Ironing, and Care

1. Wash inner and outer garments separately. Underwear should be washed with a fabric disinfectant.

2. Wash light and dark colored garments separately.

3. The nanny should hand-wash her own clothes.

4. Before washing clothes, ensure that the pockets are empty.

5. Iron clothes according to the garment instructions. For any questions, ask the parents or consult the company's professional team.

6. Organize and dry clothes daily. Fold clothes neatly and place them in the appropriate wardrobe according to the parents' requirements.

III. Household Shopping

Purchase household supplies according to the homeowner's requirements and keep detailed records for future reference.

IV. Simple Family Meal Preparation

Respect the client's dietary habits and adjust the flavor of dishes according to their requirements and tastes. For special requests, strictly follow the nutritionist's requirements for meal planning and preparation.

1. Breakfast mainly consists of porridge, soup, wontons, steamed buns, or twisted rolls with side dishes and pickles, or prepared according to the homeowner's lifestyle.

2. Lunch and Dinner Standards (based on respecting the host family's habits):

For example: If parents are home: Three dishes and one soup for three people.

If parents are not home: One dish and one soup. (Children's meals are not included in this standard.)

3. When cooking, pay attention to the balance of meat and vegetables. Rice, noodles, etc., can be adjusted regularly (for those with special dietary needs, strictly follow the nutritionist's meal plan).

4. To save on living costs, staple foods such as steamed buns, rolls, and dumplings should be homemade. Prepare in batches according to the parents' requests when the nanny is available.

5. Vegetables, meat, fish, etc., purchased for the home must be promptly categorized and kept fresh. Use them on a first-come, first-served basis to ensure nutrition and avoid waste.

6. Uneaten food must be stored in airtight containers for the next meal. Obtain the parents' consent before discarding food.

7. Use all kitchen appliances, water heaters, stoves, etc., correctly.

严格按照护理常识和婴幼儿生长发育需求配制辅食、科学喂养，呵护孩子健康快乐成长。

1、对孩子要有爱心，要有强烈的责任感。（不允许打骂、呵斥孩子，避免比较2名孩子的优缺点。）

2、每周五列出下周孩子的菜谱，家长同意后按菜谱为孩子做饭，食谱可相对固定。

3、孩子的贴身衣物冬季每两天更换一次，夏季需每天更换。内裤需每天更换。

4、孩子的奶瓶、奶嘴、小碗、水杯等必须及时消毒，下次使用前要保证消毒完毕。

5、孩子冬天每隔一晚洗澡一次，其余季节每晚洗澡一次。

6、孩子的衣物要单独手洗，并用柔顺剂浸泡后晒干。

7、时刻关注孩子的行为，防止孩子发生意外伤害。包括：磕碰摔伤、误服异物和药品、电击、烫伤等。

8、培养孩子良好的生活卫生习惯及固定的作息时间：

(1)饭前、便后及外出回家后立即洗手。

(2)鼓励孩子自己收拾玩具及自己穿衣穿鞋。

(3)多看书、少看电视（孩子看的电视节目需经家长审定）。

(4)让孩子学习礼貌待人并使用文明用语（语言不得带脏字）。

(5)培养孩子不挑食的习惯

9、每天陪孩子玩耍游戏，充分利用家中不同的玩具，并及时整理。每天带孩子下楼活动并鼓励孩子与其它小朋友玩，并相互礼让。

10、每天孩子起床、睡觉、吃饭的时间须固定。其它时间可相应调整。

11、在家长教育孩子时，必须与家长保持一致的态度。

12、按家长提供的故事书为孩子讲故事，教授力所能及的知识，如唐诗等。

13、如照看孩子与做家务、做饭等工作冲突，应先照看孩子。待孩子睡觉时再做家务。

14、严禁抱着孩子使用手机！严禁因接打电话影响正常工作！孩子睡觉时可以接打电话。但声音要小，不能影响孩子睡觉。

这些规范会根据保姆级别（初级、中级、高级等）有所不同，级别越高服务越专业。

V. Child and Infant Care and Auxiliary Nursing Strictly follow basic nursing knowledge and the developmental needs of infants and toddlers when preparing complementary foods and feeding them scientifically to protect their healthy and happy growth.

1. Have love and a strong sense of responsibility towards your child. (Do not hit, scold, or reprimand your child; avoid comparing the strengths and weaknesses of two children.)

2. Prepare a menu for the following week's children every Friday. With parental consent, prepare meals according to the menu. The menu can be relatively consistent.

3. Change your child's underwear every two days in winter and daily in summer. Underwear must be changed daily.

4. Sterilize your child's bottles, nipples, small bowls, and water cups promptly and ensure they are sterilized before the next use.

5. Bathe your child every other night in winter and every night in other seasons.

6. Hand wash your child's clothes separately, soak them in fabric softener, and then dry them in the sun.

7. Pay close attention to your child's behavior at all times to prevent accidental injuries. These include: bumps and falls, accidental ingestion of foreign objects or medications, electric shocks, burns, etc. 8. Cultivate good hygiene habits and a fixed daily routine for children:

(1) Wash hands immediately before meals, after using the toilet, and upon returning home.

(2) Encourage children to tidy up their toys and dress and put on their shoes independently.

(3) Encourage more reading and less television viewing (parents must approve the television programs children watch).

(4) Teach children polite manners and to use polite language (avoiding profanity).

(5) Cultivate a habit of not being picky about food.

9. Play games with your child every day, making full use of different toys at home and tidying them up promptly. Take your child downstairs for activities every day and encourage them to play with other children, showing courtesy and consideration.

10. Children's wake-up, bedtime, and mealtimes must be fixed every day. Other times can be adjusted accordingly.

11. When parents educate their children, parents must maintain a consistent attitude.

12. Tell stories to children using storybooks provided by parents, and teach them knowledge within their capabilities, such as Tang poems. 13. If childcare conflicts with housework, cooking, or other tasks, prioritize childcare. Do housework only after the child is asleep.

14. Never use a mobile phone while holding a child! Never allow phone calls to interfere with your work! You can make or receive calls while the child is sleeping, but keep the volume low so as not to disturb their sleep.

These guidelines may vary depending on the nanny's level (basic, intermediate, advanced, etc.); higher levels provide more professional service.

总之，作为美国家政服务人员，纽约保姆需要认真遵守职业道德、行为规范、服务质量、安全规定、保守秘密、合同规定和本地法律等规范，树立良好的职业道德形象，为雇主提供优质的保姆服务。

In summary, as domestic service workers in the United States, New York nannies need to strictly abide by professional ethics, codes of conduct, service quality, safety regulations, confidentiality, contractual provisions, and local laws to establish a good professional image and provide high-quality nanny services to their employers.